The mission of the Long Term Care Ombudsman Program is to improve the quality of life and care for residents of long-term care facilities, including nursing homes and assisted living facilities.
When entering a long-term care facility, residents not only retain rights as citizens, but also earn many more rights and protections through State and Federal law. These include the right to:
- be informed about and exercise your rights
- know about services and financial charges
- participate in planning your care and treatment
- refuse treatment
- confidentiality of records
- control your finances
- freedom from abuse, neglect and exploitation
- freedom from chemical and physical restraints
- express grievances without fear of retaliation
- admissions, transfers and discharges including the right to appeal
- communicate freely with persons of your choice
Anyone with a concern about the care of residents in Monroe or Owen County long-term care facilities can contact the Ombudsman for assistance.